A warm welcome to Maier Law Group!
We are so glad that you have decided to look to us for your employment law needs. You might have already read about our working style in What to Know About Working with MLG. On this page, we answer some of our new clients’ most frequently asked questions. Please also feel free to tour our website and contact us if you have more questions!
Who Will Work on My Matter?
We will assign at least one attorney to your matter and make this clear to you at the outset. Please visit our MLG Team page to access that attorney’s bio and contact details. If you are unable to reach the attorney, please email info@maierlawgroup.com and someone will email or call you back, usually within a day.
You may always feel free to contact any attorney at MLG. We are all happy to help in any way we can. Also, when your main contact at MLG is out of the office, she will list another attorney in her out-of-office email response. That attorney will be happy to handle your matter in your main contact’s absence.
How Do I Set Up Meetings?
Email your attorney to set up a call or in-person meeting. Please be sure to copy info@maierlawgroup.com so that we can send a calendar invitation for the meeting. If a conference call is needed, please copy other callers in the email so that we can send calendar invitations with call-in details to all parties who will attend the call.
How Will I Receive/SEND DOCUMENTS?
After we start working together, we can grant you access to your very own secure MLG Client Portal, where you can upload documents, view our agreements, and review work completed on your matter. Simply let us know if you need an encrypted platform to share important information, documents, and communications, and we will send you the necessary details for access. Privileged and Confidential and/or sensitive documents that we draft for you will be sent to you via encrypted email from this client portal. We will notify your email address when Privileged and Confidential materials are sent via this portal. If you forget the link to your client portal, you can always visit our website and click on the client portal link on the top navigation menu.
What Is THE HOURLY Attorney RATE FOR MY MATTER?
Our engagement agreement clearly spells out each attorney’s hourly rate. There is a range of rates depending on type of matter and years of experience of the attorney working on your matter.
When and How Do I Pay for Services?
Initial retainer: We will email you an online credit card payment link, and alternatively, details to pay by check.
Monthly accruals: We will bill all of the current month’s accruals during the first week of the following month, to be paid in full within 30 days. We will apply any retainer in your account to this bill and only charge the balance. We send our invoices through an automated billing software. To streamline this process, please send us your Account Payable personnel’s full name and email address, along with any specific instructions on billing. Please let us know if you would like us to remove/anonymize witness names in invoices.
How to pay: We will include an online credit card payment link in each invoice sent via our billing software, and alternatively, details to pay by check.
How Do I Leave a Review?
We always appreciate a kind word and definitely want to hear if you have questions, concerns, or feedback of any kind. Please feel free to share feedback here, and to thank you for your insights, we will apply a $100 discount to your upcoming invoice.
We also encourage you to share any feedback that arises with your attorney, or by emailing diana@maierlawgroup.com.
We know that you have many choices for your employment law needs and are thankful that you are partnering with MLG. We look forward to working with you for many years to come. Before you leave this page, don’t forget to subscribe below to our low-volume newsletter. You might also enjoy some of the following pages for our raison’ d’etre, services, attorney and staff bios, and helpful employment and data privacy law topics and resources:
